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Data processing agreement and sub-processors

The DPA applies to every customer and forms part of the terms. The sub-processor list below is current as of [date]; changes are notified [notice period] in advance to account administrators.

Sub-processors
Placeholder list for legal and security review. Replace with the actual providers, purposes and locations before publication.
Sub-processorPurposeData processedLocation
[Cloud infrastructure provider]Hosting, storage, backups, key managementAll customer content and account data[Region(s)]
[Transactional email provider]Sign-in links, notifications, remindersNames, email addresses, notification content[Region]
[AI model provider]Magpie AI drafting and suggestionsPrompts and the document content submitted to the co-pilot[Region]
[Support and ticketing tool]Customer supportNames, email addresses, support correspondence[Region]
[Product analytics tool]Aggregated usage analyticsPseudonymous usage events[Region]
[Error monitoring tool]Reliability monitoringTechnical error data, which may include identifiers[Region]
What the DPA covers

Roles

The Customer is the controller of content it places in Blueprint+; Gieom is the processor and acts only on the Customer's documented instructions.

Security measures

The technical and organisational measures described on the Trust & Security page, annexed to the DPA.

Sub-processing

General authorisation with advance notice of changes and a right to object. Sub-processors are bound by equivalent obligations.

International transfers

Transfers outside the hosting region are covered by [mechanism], with the applicable clauses annexed.

Assistance and audits

Support for data subject requests, impact assessments and breach notification within [period]; audit rights with reasonable notice, or reliance on the SOC 2 report.

Return and deletion

Export at any time; deletion within [period] of termination with written confirmation.